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Our office
Health at Home - Main Office
- Old Baneshwor, Kathmandu, World
- info@healthathome.com.np
- 24/7 Emergency Services Available
Frequently Asked Questions
Quick answers to common questions
How quickly can I get a healthcare professional?
Our average response time is 30-45 minutes for emergency services and 1-2 hours for scheduled appointments.
What areas do you serve in World?
We currently serve Kathmandu Valley and surrounding areas, with our main office in Old Baneshwor, Kathmandu.
Are your healthcare professionals licensed?
Yes, all our healthcare professionals are licensed, verified, and approved by senior doctors on our medical board.
What payment methods do you accept?
We accept cash, bank transfers, mobile payments (eSewa, Khalti), and major credit/debit cards.
Do you provide services 24/7?
Yes, we provide 24/7 emergency services. Scheduled services are available from 6 AM to 10 PM daily.
How do I track my service request?
You can track your service request through our patient dashboard or by calling our support team.
Ready to Start Your Healthcare Journey?
Don't wait - book your healthcare service today and experience the convenience of professional medical care at home.